Shalala Hotel - Playa del Carmen

38Th Street Between 5Th And 1St Ave., Playa del Carmen, Mexico  show map
 3 stars
  • Overview
  • Location
  • Guest reviews
  • Facilities
^

Shalala Hotel - Playa del Carmen

Free Wi-Fi

Free Wi-Fi in rooms

Free parking

Free on-site parking

Luggage storage
24-hour

24-hour check-in

Food/ Drinks

Restaurant

Shuttle

Paid airport shuttle

Swimming pool

Outdoor swimming pool

Spa and relaxation

Massage

Overview

Shalala Hotel is situated in the heart of Playa del Carmen in 25 minutes walking distance from Espacio Natura. The hotel is a good example of Mexican architecture in Playa del Carmen.

Guests can easily get to Cenote Chaak Tun, which is approximately 2.7 km away. The venue is set within 2 km from Playa del Carmen city center.

Placed near restaurants and bars, the hotel offers a rooftop terrace and a swimming pool for on-site relaxation.

Shalala Hotel is around 55 minutes' drive from Cancun International airport.

Rooms

For a perfect stay at Shalala Hotel guests can make use of free Wi-Fi, pay television, an individual safe, a patio and a balcony featured in elegant rooms. Bathrooms come with a bathtub and a shower.

Eat & Drink

Guests can dine at Los Tabernacos Bistro Lounge and Ah Cacao Chocolate Cafe 5 minutes walking distance from the hotel.

Services

Shalala Hotel provides guests with laundry, room service and tour/ticket assistance.

Internet

Wireless internet is available in public areas for free.

Guest Parking

Public parking is possible at a location nearby for free.

This field is required.
Email not defined
 Open
WRITE A QUICK REVIEW
Very Bad Excellent
1 2 3 4 5 6 7 8 9 10
Rate this hotel
YOUR IMPRESSION OF THE HOTEL

In general

Pros

Cons

YOUR DETAILS
First Name
Email
Cancel
To get your review moderated and published, please read our Terms and Conditions.

Facilities

General

  • Free Wi-Fi
  • Free on-site parking
  • Free off-site parking
  • 24-hour check-in
  • Express check-in/ -out
  • Concierge desk
  • No pets allowed
  • Luggage storage
  • Multilingual staff

Services

  • Paid airport shuttle
  • Room service
  • Laundry
  • Tours/Ticket assistance
  • Wedding services

Dining facilities

  • Restaurant

Leisure facilities

  • Outdoor swimming pool
  • Garden area
  • Massage

Room facilities

  • Free Wi-Fi in rooms
  • Soundproofed rooms
  • Terrace
  • Fan/ Extractor

Bathroom

  • Private bathroom
  • Shower

Bedroom

  • Premium bedding

Policies

CHECK-IN / CHECK-OUT

Check-in from 3 pm FREE
Check-out until 12 pm FREE

Children and extra beds

All children
0 - 12 years
Extra bed FREE
Maximum capacity of cribs and extra beds depends on the room you book. Please check room details before you make a reservation.

Pets

Pets are allowed on request.

How to reach hotel

hotel Shalala Hotel - Playa del Carmen Playa del Carmen location
Show big map »

Hotel Address:

38Th Street Between 5Th And 1St Ave., Playa del Carmen, Mexico

Get directions
City Center
  • Playa del Carmen
    1.1 mi
Airports
Restaurants
  • Los Tabernacos Bistro Lounge
    1400 ft
  • Ah Cacao Chocolate Cafe
    2400 ft
Parks
  • Cavernas Chaaktun
    2300 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm

Hotel Awards

MexicanHOTEL AWARDSHighly RecommendedPlaya del CarmenShalala Hotel

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Mexico

Use Badge

Rooms and availability

Shalala Hotel Location

Legend
  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

Hover above the icons to see hotel photo and details.

Click the hotel to go to the main hotel page.

Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

What's nearby

Popular areas

Places of interest

  • Kool Beach Club1700 ft
  • Plaza Quinta Alegria3000 ft
  • Terminal foránea de autobuses ADO3700 ft

Monuments and Landmarks

  • 28 de Julio Square4000 ft
  • Church of Guadalupe4000 ft
  • ADO International Bus Station1.0 mi
  • Disabled-friendly beach1.1 mi

Golf courses and Country clubs

  • Mahi Golf Course2.5 mi

Marina

  • Playa del Carmen Maritime Terminal1.1 mi

Local attractions

  • Nuestra Senora del Carmen Catholic Church1.1 mi
    15th Ave. and 12th St. Downtown
  • Chile Verde1.3 mi
    Calle 20 nte. Lote 12 A Manzana 82
  • La Sirena\'s Fine Mexican Handcrafts1.3 mi
    Calle 110 between 5a y 10a Ave
  • Yoga By the Way - Private Lessons1.1 mi
    Calle 26, Nte. #128/ 5 y 10
  • Temazcal Natura1.3 mi
    Monte de los Cibeles, Playa del Carmen

Near the hotel

  • Wayan Natural Wear2200 ft
    Avenida 5, Norte 119
  • Cavernas Chaaktun2300 ft
    Playa del CarmenMexico
  • Morph Kiteboarding Maroma Beach2600 ft
    Playa Maroma, inside the Hotel Catalonia
  • Tequila Town3000 ft
    Constituyentes & 1st Avenue on the corner
  • Riviera Art Gallery2300 ft
    20th Street Between 5th Av. & 10th Av. Gonzalo Guerrero
  • Food Motion Cooking Workshops2400 ft
    Calle 2 Norte Bis 141
  • Mayan Treasures2800 ft
    Av.40 entre calle 74-76 Mz. 391 Lt.4

Restaurants nearby

  • Los Tabernacos Bistro Lounge1400 ft

    Address: 1st Avenue North between 10 y 12
    Phone: 984-803-1674

    82% likes this, based on 304 reviews
    Price Range: USD 5 - USD 14

  • Kaxapa Factory2400 ft

    Address: Av Constituyentes, betwen 10 and 15 avenues
    Phone: 9841471645

    80% likes this, based on 538 reviews
    Cuisine: Organic, Venezuelan
    Price Range: USD 4 - USD 8

  • Ah Cacao Chocolate Cafe2400 ft

    Address: 5th Ave & Constituyentes
    Phone: +52 984 803 5748

    85% likes this, based on 917 reviews
    Price Range: USD 7 - USD 22

  • Oh Lala2900 ft

    Address: Calle 14 bis between 10th & 15th Av.
    Phone: 9841274844

    83% likes this, based on 546 reviews
    Cuisine: International
    Price Range: USD 7 - USD 30

Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm

Hotel Awards

MexicanHOTEL AWARDSHighly RecommendedPlaya del CarmenShalala Hotel

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Mexico

Use Badge

Cities nearby

Shalala Hotel Reviews

Guest reviews are submitted by our customers after their stay at Shalala Hotel

Average guest rating

8.8out of 10
Superb
Based on 13 reviews

Guest reviews

  • Couple
    7.8

    Especially the owner Guillaume was very friendly and helpful!!! The Hotel is located close to the sea (only 3 min walk), rather on the edge of the busy 5th avenue (also with some very nice restaurants / cafes / bars in the close surrounding).

    We had some "difficulties" in the beginning (had problems finding the hotel because there was no sign) and the breakfast was only then ok when the owner arranged it. Maybe these problems were due to the low season and will be fixed soon.

  • Older travelers
    9.2

    The owners were very helpful when it came to making sure we were comfortable. They had a cancellation the day we checked in and offered us the larger room/apartment at the same cost of what we were going to pay for the smaller. They lit candles all around the property at night, even on our stairs leading up to our room/apartment. They had someone come in the afternoon and spray for mosiquotes inside. We did not see a single mosiquito in the room that night. Owners were very attentive the entire stay.

    No a/c in the room/apartment we stayed in. The owners said they were in the process of remodeling every room/apartment, so possibly this will not be an issue when it gets remodeled.

  • Family with children
    9.6

    A beautiful oasis at the quieter north end of a very busy town, just a block's walk to one of Playa's nicest stretches of beach. The hotel's proprietors were charming and helpful, and the resident dogs gave us a friendly greeting each evening. The rooms (actually whole houses) were uniquely designed with the most interesting details and natural materials. Everything here was a delight.

    Cash only payments require a little advance planning.

  • Couple
    9.6

    This is a beautiful tree house style experience in the middle of the playa so it's not for those in search of the all inclusive hotel vacation. Omar (the owner) went above and beyond the call of service to help us while we were there. We got a parking fine on the first day. He personally came down to the police station and sorted the problem out for us. He also got on the phone with our car hire company and sorted out a problem we were having with our breaks. For a whole hour he was on the phone.

  • Older travelers
    9.2

    The owners were very helpful when it came to making sure we were comfortable. They had a cancellation the day we checked in and offered us the larger room/apartment at the same cost of what we were going to pay for the smaller. They lit candles all around the property at night, even on our stairs leading up to our room/apartment. They had someone come in the afternoon and spray for mosiquotes inside. We did not see a single mosiquito in the room that night. Owners were very attentive the entire stay.

    No a/c in the room/apartment we stayed in. The owners said they were in the process of remodeling every room/apartment, so possibly this will not be an issue when it gets remodeled.

  • Couple
    10.0

    Great hotel, nice rooms, very very helpfull/nice staff. One night we asked to cool a bottle of wine, and when we came back to the room there were candles and the wine on ice! Great romantic surprise! The location is also very good, 3 min from the beach, with good restaurants around. Definitelly recommended!

  • Group of friends
    4.6

    Omar the owner was very friendly and helpful.

    Mosquitos. Everyone in the party was bitten. The rooms were fumigated but not all the windows had mosquito netting. Breakfast was juice and dry bread.

How to reach hotel

hotel Shalala Hotel - Playa del Carmen Playa del Carmen location
Show big map »

Hotel Address:

38Th Street Between 5Th And 1St Ave., Playa del Carmen, Mexico

Get directions
City Center
  • Playa del Carmen
    1.1 mi
Airports
Restaurants
  • Los Tabernacos Bistro Lounge
    1400 ft
  • Ah Cacao Chocolate Cafe
    2400 ft
Parks
  • Cavernas Chaaktun
    2300 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm

Hotel Awards

MexicanHOTEL AWARDSHighly RecommendedPlaya del CarmenShalala Hotel

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Mexico

Use Badge