Shalala Hotel - Playa del Carmen

Calle 38 Norte ; Entre Quinta Avenida Y La Playa, Playa del Carmen, Mexico  show map
 3 stars
  • Overview
  • Location
  • Guest reviews
  • Facilities
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Shalala Hotel - Playa del Carmen

Free Wi-Fi

Free Wi-Fi in rooms

Free parking

Free on-site parking

Luggage storage
24-hour

24-hour check-in

Food/ Drinks

Restaurant

Shuttle

Paid airport shuttle

Swimming pool

Outdoor swimming pool

Spa and relaxation

Reflex massage

Overview

The 3-star Shalala Hotel enjoys its location within walking distance to the beach.

This venue accommodates guests in the heart of Playa del Carmen. The venue is located within 20 minutes' walk from Playa del Carmen center.

Sian ka'an Jeep Tour Expedition is 2.1 km from the hotel and Coba Mayan Village is 6.2 km away.

The hotel enjoys a prime location within 50 minutes' drive from Cancun International airport.

Rooms

The property comprises of elegant rooms appointed with complimentary wireless internet, a balcony, a patio and a ceiling fan.

Eat & Drink

A 5-minute walk takes guests to the bar Los Tabernacos Bistro Lounge.

Services

Shalala Hotel offers laundry, room service and tour/ticket assistance.

Relax

On-site leisure options feature a rooftop terrace and a swimming pool.

Internet

Wireless internet is available in public areas for free.

Guest Parking

Free public parking is possible at a location nearby.

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Facilities

General

  • Free Wi-Fi
  • Free on-site parking
  • Free off-site parking
  • 24-hour check-in
  • Express check-in/ -out
  • Concierge desk
  • Service dogs allowed
  • Luggage storage
  • Multilingual staff

Services

  • Paid airport shuttle
  • Paid city shuttle
  • Room service
  • Laundry
  • Tours/Ticket assistance
  • Wedding services

Dining facilities

  • Restaurant

Leisure facilities

  • Outdoor swimming pool
  • Garden area
  • Reflex massage

Room facilities

  • Free Wi-Fi in rooms
  • Soundproofed rooms
  • Terrace
  • Fan/ Extractor

Bathroom

  • Private bathroom
  • Steam shower

Bedroom

  • Premium bedding

Policies

CHECK-IN / CHECK-OUT

Check-in from 3 pm FREE
Check-out until 12 pm FREE

Children and extra beds

All children
0 - 12 years
Extra bed FREE
Maximum capacity of cribs and extra beds depends on the room you book. Please check room details before you make a reservation.

Pets

Pets are allowed on request.

How to reach hotel

hotel Shalala Hotel - Playa del Carmen Playa del Carmen location
Show big map »

Hotel Address:

Calle 38 Norte ; Entre Quinta Avenida Y La Playa, Playa del Carmen, Mexico

Get directions
City Center
  • Playa del Carmen
    1.1 mi
Airports
Restaurants
  • Los Tabernacos Bistro Lounge
    1500 ft
  • Ah Cacao Chocolate Cafe
    2400 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm

Hotel Awards

MexicanHOTEL AWARDSHighly RecommendedPlaya del CarmenShalala Hotel

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Mexico

Use Badge

Rooms and availability

Shalala Hotel Location

Legend
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  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

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Route Planner
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What's nearby

Popular areas

Places of interest

  • Kool Beach Club1700 ft
  • Plaza Quinta Alegria3000 ft
  • Terminal foránea de autobuses ADO3700 ft

Monuments and Landmarks

  • 28 de Julio Square4000 ft
  • Church of Guadalupe4000 ft
  • ADO International Bus Station1.0 mi
  • Disabled-friendly beach1.1 mi

Golf courses and Country clubs

  • Mahi Golf Course2.5 mi

Marina

  • Playa del Carmen Maritime Terminal1.1 mi

Local attractions

  • Sian ka'an Jeep Tour Expedition1.3 mi
    Monte de los Cibeles, Playa del Carmen
  • Casa Cenote1.4 mi
  • Whale Shark Tour1.7 mi
    Playa Del Carmen-Isla Mujeres -Holbox
  • Temazcal Natura1.3 mi
    Monte de los Cibeles, Playa del Carmen
  • Cenote Chaak Tun1.7 mi
    Av. Juarez, Playa del Carmen

Near the hotel

  • Riviera Art Gallery3400 ft
    20th Street between 5th Av. & 10th Av., Playa del Carmen

    Restaurants nearby

    • Los Tabernacos Bistro Lounge1500 ft

      Address: 1st Avenue North between 10 y 12
      Phone: 984-803-1674

      82% likes this, based on 304 reviews
      Price Range: USD 5 - USD 14

    • Kaxapa Factory2400 ft

      Address: Av Constituyentes, betwen 10 and 15 avenues
      Phone: 9841471645

      80% likes this, based on 538 reviews
      Cuisine: Organic, Venezuelan
      Price Range: USD 4 - USD 8

    • Ah Cacao Chocolate Cafe2400 ft

      Address: 5th Ave & Constituyentes
      Phone: +52 984 803 5748

      85% likes this, based on 917 reviews
      Price Range: USD 7 - USD 22

    • Oh Lala2900 ft

      Address: Calle 14 bis between 10th & 15th Av.
      Phone: 9841274844

      83% likes this, based on 546 reviews
      Cuisine: International
      Price Range: USD 7 - USD 30

    Hotel information
    • Check-in:
      from  3 pm
    • Check-out:
      until  12 pm

    Hotel Awards

    MexicanHOTEL AWARDSHighly RecommendedPlaya del CarmenShalala Hotel

    According to guest reviews, the hotel has been rated as
    Best Luxury Hotels in Mexico

    Use Badge

    Hotels nearby
    B&B Playaquinta
    3 stars
    0.1 km
    The Bric Hotel
    3 stars
    0.4 km
    Gran Porto Resort
    5 stars
    0.8 km
    Cities nearby

    Shalala Hotel Reviews

    Guest reviews are submitted by our customers after their stay at Shalala Hotel

    Average guest rating

    8.8out of 10
    Superb
    Based on 13 reviews

    Guest reviews

    • Couple
      7.8

      Especially the owner Guillaume was very friendly and helpful!!! The Hotel is located close to the sea (only 3 min walk), rather on the edge of the busy 5th avenue (also with some very nice restaurants / cafes / bars in the close surrounding).

      We had some "difficulties" in the beginning (had problems finding the hotel because there was no sign) and the breakfast was only then ok when the owner arranged it. Maybe these problems were due to the low season and will be fixed soon.

    • Older travelers
      9.2

      The owners were very helpful when it came to making sure we were comfortable. They had a cancellation the day we checked in and offered us the larger room/apartment at the same cost of what we were going to pay for the smaller. They lit candles all around the property at night, even on our stairs leading up to our room/apartment. They had someone come in the afternoon and spray for mosiquotes inside. We did not see a single mosiquito in the room that night. Owners were very attentive the entire stay.

      No a/c in the room/apartment we stayed in. The owners said they were in the process of remodeling every room/apartment, so possibly this will not be an issue when it gets remodeled.

    • Family with children
      9.6

      A beautiful oasis at the quieter north end of a very busy town, just a block's walk to one of Playa's nicest stretches of beach. The hotel's proprietors were charming and helpful, and the resident dogs gave us a friendly greeting each evening. The rooms (actually whole houses) were uniquely designed with the most interesting details and natural materials. Everything here was a delight.

      Cash only payments require a little advance planning.

    • Couple
      9.6

      This is a beautiful tree house style experience in the middle of the playa so it's not for those in search of the all inclusive hotel vacation. Omar (the owner) went above and beyond the call of service to help us while we were there. We got a parking fine on the first day. He personally came down to the police station and sorted the problem out for us. He also got on the phone with our car hire company and sorted out a problem we were having with our breaks. For a whole hour he was on the phone.

    • Older travelers
      9.2

      The owners were very helpful when it came to making sure we were comfortable. They had a cancellation the day we checked in and offered us the larger room/apartment at the same cost of what we were going to pay for the smaller. They lit candles all around the property at night, even on our stairs leading up to our room/apartment. They had someone come in the afternoon and spray for mosiquotes inside. We did not see a single mosiquito in the room that night. Owners were very attentive the entire stay.

      No a/c in the room/apartment we stayed in. The owners said they were in the process of remodeling every room/apartment, so possibly this will not be an issue when it gets remodeled.

    • Couple
      10.0

      Great hotel, nice rooms, very very helpfull/nice staff. One night we asked to cool a bottle of wine, and when we came back to the room there were candles and the wine on ice! Great romantic surprise! The location is also very good, 3 min from the beach, with good restaurants around. Definitelly recommended!

    • Group of friends
      4.6

      Omar the owner was very friendly and helpful.

      Mosquitos. Everyone in the party was bitten. The rooms were fumigated but not all the windows had mosquito netting. Breakfast was juice and dry bread.

    How to reach hotel

    hotel Shalala Hotel - Playa del Carmen Playa del Carmen location
    Show big map »

    Hotel Address:

    Calle 38 Norte ; Entre Quinta Avenida Y La Playa, Playa del Carmen, Mexico

    Get directions
    City Center
    • Playa del Carmen
      1.1 mi
    Airports
    Restaurants
    • Los Tabernacos Bistro Lounge
      1500 ft
    • Ah Cacao Chocolate Cafe
      2400 ft
    Hotel information
    • Check-in:
      from  3 pm
    • Check-out:
      until  12 pm

    Hotel Awards

    MexicanHOTEL AWARDSHighly RecommendedPlaya del CarmenShalala Hotel

    According to guest reviews, the hotel has been rated as
    Best Luxury Hotels in Mexico

    Use Badge