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Shalala - Playa del Carmen

38Th Street Between 5Th And 1St Ave., Playa del Carmen, Mexico  show map
 3 stars
  • Overview
  • Location
  • Guest reviews
  • Facilities
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Shalala - Playa del Carmen

Free Wi-Fi

Free Wi-Fi in public areas

Free parking

Free on-site car park

Luggage storage
24-hour services
Food/ Drinks

Restaurant

Shuttle

Paid airport shuttle

Swimming pool

Outdoor swimming pool

Laundry

Overview

Shalala Hotel is situated in the heart of Playa del Carmen in 25 minutes walking distance from Espacio Natura. The hotel is a good example of Mexican architecture in Playa del Carmen.

Guests can easily get to Cenote Chaak Tun, which is approximately 2.7 km away. The venue is set within 2 km from Playa del Carmen city center.

Placed near restaurants and bars, the hotel offers a rooftop terrace and a swimming pool for on-site relaxation.

Shalala Hotel is around 55 minutes' drive from Cancun International airport.

Rooms

For a perfect stay at Shalala Hotel guests can make use of free Wi-Fi, pay television, an individual safe, a patio and a balcony featured in elegant rooms. Bathrooms come with a bathtub and a shower.

Eat & Drink

Guests can dine at Los Tabernacos Bistro Lounge and Ah Cacao Chocolate Cafe 5 minutes walking distance from the hotel.

Services

Shalala Hotel provides guests with laundry, room service and tour/ticket assistance.

Internet

Wireless internet is available in public areas for free.

Guest Parking

Public parking is possible at a location nearby for free.

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Facilities

General

  • Free Wi-Fi in public areas
  • Free on-site car park
  • Express check-in/ -out
  • No pets allowed
  • Luggage storage
  • Multilingual staff

Services

  • Paid airport shuttle
  • Laundry
  • Tours/Ticket assistance
  • Wedding services

Dining

  • Restaurant

Spa & Leisure

  • Outdoor swimming pool

Room features

  • Terrace

Policies

CHECK-IN / CHECK-OUT

Check-in from 3 pm FREE
Check-out until 12 pm FREE

Children and extra beds

Pets

Pets are allowed on request.

How to reach hotel

hotel Shalala - Playa del Carmen Playa del Carmen location
Show big map »

Hotel Address:

38Th Street Between 5Th And 1St Ave., Playa del Carmen, Mexico

Get directions
Airports
Restaurants
  • Los Tabernacos Bistro Lounge
    1400 ft
  • Ah Cacao Chocolate Cafe
    2400 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm

Hotel Awards

MexicanHOTEL AWARDSHighly RecommendedPlaya del CarmenShalala

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Mexico

Use Badge

Rooms and availability

Shalala Location

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  • General

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Route Planner
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Local attractions

  • Rio Secreto5.5 mi
    Carretera Federal Libre Chetumal _ Puerto Juarez Km 283.5 Ejido Sur

    Near the hotel

    • 5th Avenue (Avenida 5)3500 ft
      Playa del CarmenMexico

      Restaurants nearby

      • Los Tabernacos Bistro Lounge1400 ft

        Address: 1st Avenue North between 10 y 12
        Phone: 984-803-1674

        82% likes this, based on 304 reviews
        Price Range: USD 5 - USD 14

      • Kaxapa Factory2400 ft

        Address: Av Constituyentes, betwen 10 and 15 avenues
        Phone: 9841471645

        80% likes this, based on 538 reviews
        Cuisine: Organic, Venezuelan
        Price Range: USD 4 - USD 8

      • Ah Cacao Chocolate Cafe2400 ft

        Address: 5th Ave & Constituyentes
        Phone: +52 984 803 5748

        85% likes this, based on 917 reviews
        Price Range: USD 7 - USD 22

      • Oh Lala2900 ft

        Address: Calle 14 bis between 10th & 15th Av.
        Phone: 9841274844

        83% likes this, based on 546 reviews
        Cuisine: International
        Price Range: USD 7 - USD 30

      Hotel information
      • Check-in:
        from  3 pm
      • Check-out:
        until  12 pm

      Hotel Awards

      MexicanHOTEL AWARDSHighly RecommendedPlaya del CarmenShalala

      According to guest reviews, the hotel has been rated as
      Best Luxury Hotels in Mexico

      Use Badge

      Shalala Reviews

      Guest reviews are submitted by our customers after their stay at Shalala

      8.8
      SuperbBased on13 reviews

      Guest reviews

      • Couple
        7.8

        Especially the owner Guillaume was very friendly and helpful!!! The Hotel is located close to the sea (only 3 min walk), rather on the edge of the busy 5th avenue (also with some very nice restaurants / cafes / bars in the close surrounding).

        We had some "difficulties" in the beginning (had problems finding the hotel because there was no sign) and the breakfast was only then ok when the owner arranged it. Maybe these problems were due to the low season and will be fixed soon.

      • Older travelers
        9.2

        The owners were very helpful when it came to making sure we were comfortable. They had a cancellation the day we checked in and offered us the larger room/apartment at the same cost of what we were going to pay for the smaller. They lit candles all around the property at night, even on our stairs leading up to our room/apartment. They had someone come in the afternoon and spray for mosiquotes inside. We did not see a single mosiquito in the room that night. Owners were very attentive the entire stay.

        No a/c in the room/apartment we stayed in. The owners said they were in the process of remodeling every room/apartment, so possibly this will not be an issue when it gets remodeled.

      • Family with children
        9.6

        A beautiful oasis at the quieter north end of a very busy town, just a block's walk to one of Playa's nicest stretches of beach. The hotel's proprietors were charming and helpful, and the resident dogs gave us a friendly greeting each evening. The rooms (actually whole houses) were uniquely designed with the most interesting details and natural materials. Everything here was a delight.

        Cash only payments require a little advance planning.

      • Couple
        9.6

        This is a beautiful tree house style experience in the middle of the playa so it's not for those in search of the all inclusive hotel vacation. Omar (the owner) went above and beyond the call of service to help us while we were there. We got a parking fine on the first day. He personally came down to the police station and sorted the problem out for us. He also got on the phone with our car hire company and sorted out a problem we were having with our breaks. For a whole hour he was on the phone.

      • Older travelers
        9.2

        The owners were very helpful when it came to making sure we were comfortable. They had a cancellation the day we checked in and offered us the larger room/apartment at the same cost of what we were going to pay for the smaller. They lit candles all around the property at night, even on our stairs leading up to our room/apartment. They had someone come in the afternoon and spray for mosiquotes inside. We did not see a single mosiquito in the room that night. Owners were very attentive the entire stay.

        No a/c in the room/apartment we stayed in. The owners said they were in the process of remodeling every room/apartment, so possibly this will not be an issue when it gets remodeled.

      • Couple
        10.0

        Great hotel, nice rooms, very very helpfull/nice staff. One night we asked to cool a bottle of wine, and when we came back to the room there were candles and the wine on ice! Great romantic surprise! The location is also very good, 3 min from the beach, with good restaurants around. Definitelly recommended!

      • Group of friends
        4.6

        Omar the owner was very friendly and helpful.

        Mosquitos. Everyone in the party was bitten. The rooms were fumigated but not all the windows had mosquito netting. Breakfast was juice and dry bread.

      How to reach hotel

      hotel Shalala - Playa del Carmen Playa del Carmen location
      Show big map »

      Hotel Address:

      38Th Street Between 5Th And 1St Ave., Playa del Carmen, Mexico

      Get directions
      Airports
      Restaurants
      • Los Tabernacos Bistro Lounge
        1400 ft
      • Ah Cacao Chocolate Cafe
        2400 ft
      Hotel information
      • Check-in:
        from  3 pm
      • Check-out:
        until  12 pm

      Hotel Awards

      MexicanHOTEL AWARDSHighly RecommendedPlaya del CarmenShalala

      According to guest reviews, the hotel has been rated as
      Best Luxury Hotels in Mexico

      Use Badge